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About mikerophonics

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  1. Saving Video Files that won't on any other software

    Hello support - you have downloaded my file that i sent. Any news....?
  2. Saving Video Files that won't on any other software

    corrupt file enroute via wetransfer The original file is huge 7.7GB as it is full HD 1080. I don't have the process used saved. But I am sure I can recreate this, as both times that i have used this software and tried to save it, it has created files that won't open in anything else, so I suspect the error is in the output file saving/converting stage not the render stage? Let's hope we can get to the bottom of this...
  3. Saving Video Files that won't on any other software

    Sorry I have been away on vacation. Nope quicktime cannot open the file either - can I send it to you?
  4. I have just bought this software to grade my father's 8mm cine film that has been telecined to HD video for his 80th birthday that has not seen the light of day for over 50 years. The grading seems to work fine but every file that I save is un-openable in other software such as Media Composer, Pro Tools HDX, Media -Slave2, VLC or Mpegstreamclip. Very disappointed - I can't make his birthday deadline and have to give him un-graded and un-mixed raw footage :-( I saved the files as an MP4 - please see attached screenshots I hope I am just missing something simple here? thanks for anyone's help cheers Mike OSX 10.10.3, 32GB ram, NVIDIA GeForce GT 610 1024 MB