Silo can be purchased at Nevercenter.com via PayPal or by using a major credit card. All licenses purchased through our website are operating-system-independent and will work on both MacOS and Windows. In addition, licenses purchased via nevercenter.com include one year of free upgrades to any versions of Silo and Milo released during that year; Update Period Extensions can also be purchased for these licenses via nevercenter.com/upgrade. More information on that below under "Upgrades".

Registration codes are typically emailed immediately, but can take up to 1 business day if manual processing is required. Please be sure that your email is set to recieve email from support@nevercenter.com and that the email isn't in your spam folder. (If you DO find it in your spam folder, PLEASE mark it as "not spam" to help other users' emails go through!)

If you are still waiting for your registration code after this time, please contact us and let us know - we will resend your registration information to you right away.

Unless otherwise-noted below, information about licencing/upgrades in the FAQs assumes the licenses were purchased via nevercenter.com.

Licenses purchased from the Mac App Store are Mac-only licenses. Please note that Apple provides the copy protection for these licenses and no registration code will be sent. Unlike licenses purchased from nevercenter.com, MAS cannot be upgraded past the whole-number version for which they were purchased; we will release a new product on the MAS for each new whole-number release. (See upgrade info for site-purchased licenses below.)

All Mac App Store billing/registration questions should be directed to Apple Support.

Licenses purchased from these sites (Steam, Setapp, etc) follow the licensing rules of these sites; a registration code from Nevercenter will not be sent. Update Period Exensions cannot be applied to these licenses. All billing/registration questions for these sites should be directed to that platform's support team.

Nope! When you buy Silo, you own it! Buying Silo gives you permanent access to the version you purchased, plus includes a year of free updates to any version released during that time. These versions will always be yours to own.

You can continue to get updates once the year has expired by purchasing another year of free updates. If you extend your free update period before it expires or within 90 days of it expiring, you can extend for half price.

We love our independent creators, so we will continue to sell Silo as a product you can own, rather than as a subscription that disappears when you unsubscribe. All Silo 2021+ licenses purchased from nevercenter.com will include one full year of FREE upgrades from the date of purchase, regardless of the version number or size of each upgrade.

Once the free update period on a license is expired, it can continue to be used to install and run any versions of the software released up until that expiration date.

If you'd like to continue to have access to future updates and support Silo development, you can purchase an Update Period Extension. There are discounts available on this purchase depending on how soon you do that after your update period expires.

To get all of the info on your current license and see what discounts you are eligible for, visit nevercenter.com/upgrade

Follow these links to read all of the Release Notes for Silo and Milo, including a complete feature list detailing what is available in the apps.